FEATURED ARTICLES
Featured, Master Rights & Wrongs
New GoldMine Premium 9.0 is Released
FrontRange Solutions announced the release of the latest update of GoldMine Premium Edition – GMPE 9.x. This update includes many significant enhancements. Product Features include: Configurable CRM Dashboards Compatible with the latest Microsoft® technologies, including in-depth integration with Microsoft® Outlook® Modern look and feel makes GoldMine Premium Edition easier to learn and use New Customer [...]
Featured, Managing Smarter, Master Rights & Wrongs
GoldMine Premium 9.x Coming Out …
FrontRange Solutions is about to release GoldMine Premium Edition 9. We are anticipating it to be near the end of May 2010. This is a major release with many significant enhancements including: 1. Dashboard Infrastructure Real-time, graphical, and interactive view of your CRM data provides you intelligent understanding of your business results and processes Benefit from intuitive and easy [...]
Featured, Master Rights & Wrongs
Aligning Your Network and Hardware with Resource Requirements
Skimping on hardware makes no sense today. The cost of virtually any piece of computer hardware from laptops to servers to switches & hubs has dropped so much over the last several years that you can make a case for replacing any piece of equipment that is slowing your users down and limiting their productivity. [...]
Featured, Golden Nugget
QB2CRM – QuickBooks and GoldMine Integration
This issue’s Golden Nugget is not about any one customer, but a general need that people have for integrating their GoldMine CRM with their Accounting or ERP data. First Direct has been called upon by many customers to do this from ACCPAC to Macola to vertical applications such as eQuantum for the distribution industry. But [...]
Featured, Managing Smarter
Aligning Your Management With Your CRM Tools
Management that is engaged and involved wants to be connected to the activities of the individuals and processes they are managing. They want to be able to touch and see for themselves the details that form the big picture they operate in. CRM gives managers a means to do so. With GoldMine CRM, managers can [...]
RECENT ARTICLES
Master Rights & Wrongs, Tech Tips
Update Links Automatically with MS Word Templates
Posted on 16 July 2010
The link between GoldMine Premium and Microsoft Word has a minor change to the DDE command line which is inserted with GoldMine Merge fields. This effects whether or not the prompt in MS Word will pop-up when you show a template with GoldMine merge code. Prior to the change, if you had the “General Settings” [...] Continue Reading
Master Rights & Wrongs, Tech Tips
Edit Undo in GoldMine Email
Posted on 16 July 2010
For years GoldMine users have wanted an “Undo” capability when editing GoldMine emails. Finally … we have it!! Just use the standard “windows hot key function” CTRL-Z to “step back” your edits. You won’t find it on the local menu or the toolbar in email client, but rest assured that GMPE 9.x it works. Prove [...] Continue Reading
Master Rights & Wrongs, Tech Tips
Sending Attachments with GoldMine Email vs Internet Email
Posted on 24 June 2010
Did you know that GoldMine handles user-to-user email attachments differently than Internet email. What are GoldMine user-to-user emails? GoldMine user-to-user emails are emails that are sent directly from one GoldMine user to another GoldMine user without using an email address. These inter-office emails are sent from one GoldMine user and the email ends up directly [...] Continue Reading
Master Rights & Wrongs, Tech Tips
GoldMine Premium 9.x NetUpdate Issues
Posted on 23 June 2010
We learned from the manufacturer of GoldMine that the NetUpdate for Premium Edition version 9 is working for some customers but not others, unfortunately, and it can be difficult to troubleshoot. FrontRange suggests that you try to netupdate as follows: Connect to netupdate (help, update GM) with your support username (email address) and password. (Forgot password – you can look up [...] Continue Reading
Master Rights & Wrongs, Tech Tips
Adobe Acrobat PDF Maker and GoldMine Word Link
Posted on 22 June 2010
As you all know, the Adobe Acrobat PDF Maker toolbar can “disable” the GoldMine Word Link menu in Word. Here are some instructions for getting the GoldMine menu to come back: PDFMaker is an Acrobat feature that operates within many business applications, including Microsoft Office applications. When Acrobat is installed, PDFMaker controls appear in the Office [...] Continue Reading
Master Rights & Wrongs, Tech Tips
GoldMine Premium 9. – “I Like …”
Posted on 11 June 2010
This post is intended to offer some highlights about features I and others like about the way 9.x works. With the release of GoldMine Premium 9.x there’s a a lot to like and some things not to like. To read an announcement of the GoldMine Premium 9.x release click here. A good place to find [...] Continue Reading
Master Rights & Wrongs, Tech Tips
GoldMine Premium 9.x – Upgrade Heads-Up List
Posted on 06 June 2010
With any major release it’s a story of the “good, bad, and the ugly.” GoldMine 9.x is out of the gate and now we’ll all start to find things that may be intended or otherwise, but which might be helpful to be aware of either going into the upgrade or after the fact. This post [...] Continue Reading
Master Rights & Wrongs, Tech Tips
GoldMine Premium 9.x Release Postponed
Posted on 24 May 2010
On May 20th the GoldMine Product Team announced that in testing the latest GMPE 9.0 build FrontRange found issues that require additional investigation. As a result they’ve decided to postpone the release of9.x, which was previously anticipated in May. A target release date was not offered, and First Direct will announce the 9.x product release once it happens. While [...] Continue Reading
Marketing Better, Selling More
The Power of Repetition
Posted on 04 May 2010
We hear the word repetition used over and over again in marketing. Especially from anyone trying to sell us advertising! Maybe they’re just trying to sell us something, or maybe they know something. Here’s eight (8) smart reasons to use repetition with your marketing communications and what it can do for you: Right Place at [...] Continue Reading
Master Rights & Wrongs
Planning for Your New QuoteWerks Software
Posted on 03 May 2010
There’s more to a successful QuoteWerks implementation than just taking the CD out of the box and installing the software. Here is a list of things to consider when planning your QuoteWerks roll-out. We at First Direct are here to help you with your QuoteWerks project. We can assist you with the following tasks and [...] Continue Reading
Managing Smarter
Stop Paying Rent on Your CRM Software
Posted on 29 April 2010
Why pay rent year after year, and still not own your data? For less than a year’s rent you can own your GoldMine CRM software license and use it as long as you want! Don’t rent when you can own for less. Other Benefits: Off-Line Access – You can use GoldMine even when you don’t [...] Continue Reading
Managing Smarter, Selling More, Tech Tips
Searching for “Details in GoldMine”
Posted on 23 April 2010
GoldMine software allows users to store information in many places. Where you should put it depends on the nature of what you want to store and track, as well as how you want to search for and report on the data. The purpose of this post is not to address that decision, rather to provide an answer [...] Continue Reading
Marketing Better, Selling More
Follow Us On Twitter!
Posted on 22 April 2010
First Direct Corp. is now on Twitter. You can Follow Us on Twitter @ – http://www.twitter.com/1stdirect About Twitter- Twitter is a rich source of instant information. Stay updated. Keep others updated. It’s a whole thing. Customize Twitter by choosing who to follow. Then see tweets from those folks as soon as they’re posted. Learn more [...] Continue Reading
Selling More
Join us on Facebook
Posted on 22 April 2010
First Direct Corp. is now on Facebook! Become a fan by clicking here to join our community and stay plugged into our work. If you don’t have a Facebook account, you can set one up here. We hope to “see” you on our page! About Facebook Pages- A Facebook Page is a public profile that [...] Continue Reading
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