Tag: crm

THE MOST IMPORTANT THING I DID ALL WEEK

Bob Ritter | September 11, 2020

With today being 9/11 I wanted to post something of a more inspiring nature. Since there is so much already being said about this subject, I figured I

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Marketing and Sales Start with an Idea

Bob Ritter | October 15, 2018

As the President of First Direct Corporation, I face similar challenges and demands that many of my customers do – one of the key being – How to

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CRM Software is a Tactic NOT a Strategy

Bob Ritter | September 13, 2018

Without execution you Are swirling down the drain. It is not enough to have a vision. And, not enough to have a brilliant strategy. Without tactics and good

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Process = Control = (Productivity + Quality) = ROI = HAPPINESS!!

Bob Ritter | May 30, 2018

For me and my business, peace-of-mind depends heavily on my processes. Our processes for sales, marketing, and customer service provide me the control I need to achieve the