Category: Sell More

Special GoldMine Power-user Training

Bob Ritter | August 23, 2019

CRM IS A COMPETITIVE ADVANTAGE – the better you can use your CRM software that greater your advantage. What could you learn about using GoldMine to market and

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GoldMine RESTful API

Jay Dymond | July 5, 2019

REST and HTTP(S) The internet works via HTTP(S). HTTP is a stateless protocol that has a standard set of methods. Your web browser (Google, Firefox, Internet Explorer, Opera,

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CRM versus Spreadsheets and Email

Bob Ritter | May 23, 2019

As popular as CRM software is there’s still a large portion of firms that rely on spreadsheets and email for the functions of a CRM application. After all,

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A Case for Rolling Over Activities

Bob Ritter | May 3, 2019

This week my 82 year old mother fell and couldn’t get up. The ambulance arrived and we all assessed the situation. Fortunately, nothing was broken, but the incident

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Let Me Tell You a Story about Customer Engagement

Bob Ritter | January 17, 2019

I’d like to tell you a story about a recent business experience that I had with a customer which was mutually beneficial to the customer and me. I

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QuoteWerks – 2018 Top Partner Award

Bob Ritter | December 10, 2018

I am very pleased that First Direct Corp has earned the honor of being the 2018 Top QuoteWerks Partner in the USA and 3rd overall worldwide. First Direct

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Helping you to market, sell and service better

Jay Dymond | December 3, 2018

“Is GoldMine all you do?” is something I am asked every now and then when I am on the phone with my clients helping them with their GoldMine

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QUOTEWERKS HOLIDAY SPECIAL

Bob Ritter | November 30, 2018

THE HOLIDAYS BRING GOOD CHEER AND A GREAT DEAL ON QUOTEWERKS . . . Did you know that First Direct Corp sells the #1 Quoting software – QuoteWerks?

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The Truth About Productivity

Bob Ritter | October 17, 2018

There are many ways to measure performance including but not limited to quality, results and volume. Each is important in its own right. High volume with poor results

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Marketing and Sales Start with an Idea

Bob Ritter | October 15, 2018

As the President of First Direct Corporation, I face similar challenges and demands that many of my customers do – one of the key being – How to