QuoteWerks – 2018 Top Partner Award

I am very pleased that First Direct Corp has earned the honor of being the 2018 Top QuoteWerks Partner in the USA and 3rd overall worldwide.  First Direct has achieved this distinction many times over the years we have represented Aspire Technologies and their line of business applications. QuoteWerks QuoteValet...

One of the Best Goals for 2019

As we come to the end of 2018, many of us are planning for a better 2019.  Hopefully I need not explain the power of setting goals and objectives!  Therefore I'm going to get straight to the point. One of the best goals and objectives you can establish for the...

Email Campaign Tracker – Demonstration

Event: Product Demonstration Date: December 7th Time: 1:00 pm - 2:00 pm EST Register for an online demonstration of Email Campaign Tracker to see how easy it is for you to integrate your Email Marketing System with GoldMine CRM. Use Email Campaign Tracker’s  easy to use email hyperlink builder tool to create and insert  trackable email hyperlinks...

Helping you to market, sell and service better

"Is GoldMine all you do?" is something I am asked every now and then when I am on the phone with my clients helping them with their GoldMine issue(s). So I figured I'd take a few minutes to write about how First Direct Corp. can help you and your organization...

QUOTEWERKS HOLIDAY SPECIAL

THE HOLIDAYS BRING GOOD CHEER AND A GREAT DEAL ON QUOTEWERKS . . .  Did you know that First Direct Corp sells the #1 Quoting software - QuoteWerks? Did you know we've been the leading Partner for QuoteWerks in the USA? Would you like to see how you can create more...

Anti-Harassment & Discrimination Training

First Direct Corp just conducted an HR training program for all employees. The course is called "Anti-Harassment & Discrimination: The Respectful Workplace."  The class was conducted by our Professional Employer Organization which is Ethan Allen HR Services and taught by Jane Sterling. This sort of training is required by all...

GoldMine Web User Settings

(Note: This article does not delve into the deployment of GoldMine Connect which is needed in order to use GoldMine Web.) GoldMine Web allows GoldMine Premium CRM users to access their firm's GoldMine database via a mobile or desktop Internet browser.  The intended purpose of GoldMine Web is to allow...

The Key to Happiness is THANKSGIVING!

Grat·i·tude - the quality of being thankful; readiness to show appreciation for and to return kindness. Synonyms: gratefulness, thankfulness, appreciation, indebtedness. ----------------------------------- The little business that my wife Mary and I started over 25 years ago has only survived because of the support of our customers.  I never forget that...

The Truth About Productivity

There are many ways to measure performance including but not limited to quality, results and volume.  Each is important in its own right.  High volume with poor results and poor quality is unacceptable; good quality with low results and low volume is also typically unacceptable.  Generally speaking, an organization is...

Marketing and Sales Start with an Idea

As the President of First Direct Corporation, I face similar challenges and demands that many of my customers do - one of the key being - How to drive new and repeat business?   It's Monday morning, I've taken care of the urgent items on my list for today - my...

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