I'd like to tell you a story about a recent business experience that I had with a customer which was mutually beneficial to the customer and me. I asked my customer for their permission to share it since I felt it could help others too. Our customer manufacturers industrial chillers. ...
Category: Featured
First Direct Corp Earns Another GoldMine Top Partner Award
First Direct Corporation is proud to earn the high GoldMine Premier Elite Partner status for another year. First Direct has represented GoldMine CRM software for ~25 years and earned more top awards for over more years than any GoldMine Partner. As President of First Direct Corporation, one of the factors that I...
Get Notified Immediately When a GoldMine Contact Record is Deleted or Edited/Updated
As you may know, when you delete a contact record in GoldMine, it is deleted from the database and can not be "undeleted". The only way to recover a deleted contact record in GoldMine is to restore it from a backup. This is why it's so important to ensure you...
Answering a Common Email Marketing Question
Given the popularity of email marketing today, you can probably appreciate why I hear the following question so often: How should I space out the emails in a campaign? Organizations planning a series or sequence of emails as part of campaign have a few options for deciding the basis for...
Thoughts and Wishes – for this and any season!
Underneath our sometimes frosty exteriors, each of us is an individual who is trying to keep from having a "meltdown." Life can be so challenging. I try to never lose sight of the human qualities of all our relationships. We each have families. Sometime serious health and financial issues come...
How to use Zapier to integrate GoldMine with other Apps
I've written several posts/articles in the past about Zapier.com and how it allows you to integrate hundreds of different Apps with each other via a very simple user interface and without you needing to know any coding. Zapier.com does most of the heavy work for you as far as utilizing...
What Are Webhooks and Why You Should Be Using Them
Webhooks have been around for quite a while now, but surprisingly very few people, other than programmers/developers, know much about them or what they are used for. I am going to attempt to explain that in this article and hopefully you'll see where your organization can start to take advantage...
The most common email mistakes most people make
If you prefer to create your own HTML email templates, rather than use our email design services, there are a few things to keep in mind when you create your own email content. Below, I will go over some common HTML email coding errors and how to avoid them. Images,...
How to stop unwanted emails from showing up in your inbox.
I received a few emails/calls this month from users who wanted to setup complex email rules in GoldMine to automatically delete unwanted emails from their inbox. I wanted to share my answer/response for how to deal with those emails here, but first let's clarify what emails were talking about. For...
GoldMine 2018.2 Hotfix 2 Released!!!
What’s New in GoldMine 2018.2 HotFix 2 The Redemption library was updated to version 5.18 What’s Fixed in GoldMine 2018.2 HotFix 2 Emails with attachments not viewable outside of GoldMine -Multipart/Mixed Error when using IMAP Cannot add "details" to Contact in GoldMine Web. The "ok" button does not work GoldMine...