Category: Featured

When Is It Time to Give Up on a Lead or Prospect?

Bob Ritter | July 14, 2021

How many follow-up attempts is enough for a sales lead? How long should one keep trying to make a sale before giving up? What’s the criteria or rule

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The GoldMine Users’ Dilemma

Bob Ritter | June 29, 2021

First Direct Corporation has been selling and supporting GoldMine CRM software since 1992 when GoldMine CRM was called “Contact Management Software” and it ran on the DOS operating

Did You Know?

Ways to Enhance GoldMine Email Templates

Bob Ritter | April 27, 2021

Email personalization tips and tricks GoldMine doesn’t claim to have the best “email editor,” but it serves the purpose and it does have features which users can leverage

Did You Know?

Why GoldMine System Fields Are Useful

Bob Ritter | April 1, 2021

Every database software has “system fields” The system fields that users are familiar with are the ones we edit. For example in GoldMine there are fields where one

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GoldMine 2020.1 Hotfix 2 Released

Jay Dymond | March 22, 2021

What’s Changed in GoldMine Version 2020.1 HotFix 2 GoldMine Plus for Microsoft Office was upgraded to Microsoft .NET Framework 4 Starting with this version, the ability to create,

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Apply a “LESS IS MORE” sales strategy with GoldMine.

Bob Ritter | February 16, 2021

Here is how to increase sales by doing small targeted marketing broadcasts and less phone calls. I realize the heading of this article is counter-intuitive. But I can

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New Year’s Wish

Bob Ritter | December 30, 2020

With gratitude we wish you, your business and your family health, happiness and prosperity in this upcoming year. May God bless us all!

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Get your GoldMine database ready for 2021

Jay Dymond | December 14, 2020

With 2020 happily coming to a close, there are a few things I recommend that GoldMine users and administrators do to maintain the quality of their organization’s GoldMine CRM database, to ensure

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Thinking about Thanksgiving . . . A.K.A. “TURKEY DAY”

Bob Ritter | November 24, 2020

I want to personally thank everyone and every business that my firm, First Direct Corporation has had the privilege of a business relationship with! Bob Ritter, President. THINKING

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First Direct Corp is a RingCentral Authorized Partner

Bob Ritter | November 19, 2020

WORK TOGETHER. FROM ANYWHERE.™ First Direct is now a RingCentral Authorized dealer. We have also deployed RingCentral inhouse. One of the greatest business trends in the world today