GoldMine 2019.1 is now available

For GoldMine Premium Edition Please Note:

  • Run the GoldMine Premium 2019.1 installer for a new installation or to upgrade from GoldMine Premium Edition 9.0.0 or newer.
  • If you are upgrading from a version of GoldMine prior to 9.0.0, you must first upgrade to version 9.0.0 before
    upgrading to this version.
  • If you are upgrading from a version of GoldMine prior to 2014.2, you must request an upgraded license before
    upgrading to this version. See https://forums.ivanti.com/s/article/How-to-Request-a-GoldMine-Upgrade-Licensefor-Version-2014-2-and-Above for more info.
  • If you are switching from GoldMine Plus for Outlook to GoldMine Link for Outlook or vice versa we recommend
    uninstalling GoldMine Premium and reinstalling choosing desired Outlook option during reinstall. Please select to
    connect to existing database pointing to the shared GoldMine data folder on the server during the reinstall.
  • If you are upgrading from a version of GoldMine prior to 2018.2, you must be aware of changes made in GoldMine
    2018.2. See https://forums.ivanti.com/s/article/GoldMine-Release-Notes-2018-2 for more information.We strongly recommend a review of the entire document paying close attention to these topics:
    o GoldMine Unattended Installation
    o Password validation
    o Encrypted database connection
    o User password complexity
    o Addition of a read-only account for SQL Query and Filters
    o SQL Native Client usage as Database connector

For GoldMine Web/Connect Please Note:

  • Run the GoldMine Connect 2019.1 installer for a new installation or to upgrade GoldMine Connect 2015.1 or newer.
  • If you are upgrading from a version of GoldMine Connect prior to 2015.1, it is necessary to uninstall the existing
    version of GoldMine Mobile or GoldMine Connect and install GoldMine Connect 2019.1 as a new installation.
  • It is recommended that you clear the device/browser cache and restart IIS after an installation/re-installation or
    upgrade of GoldMine Connect.
  • If you are upgrading from a version of GoldMine Connect prior to 2018.2, you must be aware of changes made in
    GoldMine Connect 2018.2. See https://forums.ivanti.com/s/article/GoldMine-Release-Notes-2018-2 for more
    information. We strongly recommend a review of the entire document paying close attention to this topic:
    o Use of https by default

What’s New in 2019.1

GoldMine Premium Edition:

  • Compatibility
     Microsoft Windows Server 2019
     Microsoft SQL Server 2019
     Microsoft Office 2019 (32 bit; does not include App Store versions)
  • Upgrade of Redemption library
     The Redemption library was updated to version 5.20
  • Upgrade of Add-in Express
     Add-in Express was updated to version 9.3.4641

GoldMine Web/Connect:

  • Compatibility
     Microsoft Windows Server 2019
  •  Features
     Create new cases
     Add and Edit Opportunity Notes
     Clear entries in F2 lookups with single action

GoldMine Link for Microsoft Outlook:

  • Upgrade of Redemption library
     The Redemption library was updated to version 5.20
  • Upgrade of Add-in Express
     Add-in Express was updated to version 9.3.4641

What’s Changed in GoldMine 2019.1

  • GoldMine Web Import Script Generator now utilizes secure HTTPS connection

What’s Fixed in GoldMine 2019.1

  1. Event log entries when browsing through activated Groups or Filters
  2. GoldMine ignores time zone in meeting request from Outlook
  3. Constant Contact blank Reference line in History
  4. Emails with attachments not viewable outside of GoldMine – Multipart/Mixed Error when using IMAP
  5. Cannot add “Details” to Contact in GoldMine Web. The “OK” button does not work
  6. Block account feature not working correctly when shortcut switches are used
  7. GoldSync Service does not start – Event log shows Invalid user or password. failed: Unknown: ffffffff
  8. The container named “” is not defined in this configuration section
  9. Diacritical characters show up as strange characters in reply when using a template
  10. Reply to Activities disabled in Activity List and Pending tab.
  11. Google Sync Configuration cannot be opened
  12. GoldMine Plus for Outlook – GoldMine panes are outside of Outlook and are not usable, titles show AdxTaskPane
  13. GoldMine Link for Outlook – Outlook headers doubled and panel misplaced
  14. Increased the number of failed passwords attempts from 3 to 5 before blocking an account.
  15. Constant Contact integration updated to TLS 1.2 protocol to establish a secure communication channel to all Constant Contact API endpoints.
  16. Foreign characters in ‘internal’ notification emails are destroyed
  17. GoldMine Sent email re-appears in the Outbox when Outlook Link is used with Auto-linking sent emails or emails may duplicate in the History
  18. After Windows 10 1809 update GoldMine will not link emails from Outlook Sent or Outbox. “Link Email Failed”
  19. Error Message box displayed. (System Error. Code: 18. There are no more files in GoldMineLink.log)
  20. GoldMine Web Custom details still show default label for fields where custom labels have been configured.
  21. Endless spinning wheel when trying to connect Outlook Link to GoldMine
  22. Columns in Task list view of calendar are not correct, Reference should reflect Activity type (here e.g. Task or even better Project/Opportunity or Case Task)
  23. When opening “My Activities” within GoldMine Web there is a significant delay (30 sec. to 10 min.)
  24. Price Information in GoldMine Web entry is counter-intuitive and causes erroneous entries.
  25. Outlook Link – When using a € (EUR)/ £ (Pound) sign in the GoldMine Password – Link email failed for every email – Error occurred while loading Xml API. Error code: 32 in Log file
  26. User-defined fields in an email template will not auto-populate when using Outlook Link
  27. Only up to 100 Email templates are displayed within GoldMine Link for Microsoft Outlook
  28. Outlook Link – searching for an email address immediately causes an Email Linked failed error