One Day at a Time …

You may be in the area impacted by the horrible hurricane "Sandy." I don't know if you were directly impacted but, if you were, I wanted to wish you well. My area suffered mostly from power outages and some flooding, but it is awful what has happened to so many...

"Select Contents of Fields" – an End-user Efficiency Tip

Power-users of any application are always looking for little tricks & tips to save time.  GoldMine power-users are no different.  Here's one I like: Within your end-user options (preferences) under the "Record" tab is an option you can check called "Select contents of fields." Once that is selected, when you...

Why SATA Doesn't Belong In Your GoldMine Server

In a world where saving money is a key concern for any business, the allure of SATA hard drives is hard to beat.  They are relatively cheap and can be had with capacities that far exceed what many businesses will ever need.  But, does that make them a good choice...

Network Security Alert: Are you in control of your network?

The following article was submitted by Western NRG, Inc.  This firm is a customer of First Direct Corp.  Their specialty is network security, an area that is near & dear to many of our customers.  Network Security Alert: Are you in control of your network? Today, your network is dealing...

Running GoldMine Over a WAN

Now and then customers will ask if GoldMine can be run across WAN (Wide Area Network) links either directly or via VPN (Virtual Private Network).  The thought is to allow remote users to run GoldMine as if they were operating on the local network in the office.  While far better...

GoldMine "Help"

GoldMine "help" is at your fingertips, literally!   From in GoldMine press your F1 function key (those keys along the top of your keyboard) and see how your "Help" opens up. The Help Center in GoldMine has improved substantially over the years.  That's not to say its perfect.  But it...

What's A Case?

Ask "what's a case" to a lawyer, social worker, or liquor store clerk and you'll get three very different answers to the same question.  The point is a "case" is what you make of it.  And, such is the case with "Case Management" in GoldMine Premium CRM. The common uses...

The Value of GoldMine's "Activity RSVP" Feature

I don't believe the full value of GoldMine Software can be realized if you're not taking advantage of its ability to delegate (schedule) activities for other users in your office.  The "work group" functionality of GoldMine is one of its great advantages for an office/organization that works as a team....

OMG! I Have to Print Holiday Labels … ugh

"OMG, it's nearly the holidays and I'm going to have to print my holiday labels using GoldMine."  If this sounds like you, not to worry!   For some people it has been a year since they had to do holiday labels and they've simply forgotten how.  For others it's the...

CRM and Your Office Administrator

A good Office Administrator/Manager is a gem!  They keep the office running smoothly and without them some of us are lost!  In addition, our customers come to rely on our Office Administrators for information and assistance they need from us. I know our companies are different, but our office administrative...

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