Tapi Link for GoldMine enables GoldMine users to dial calls automatically and to present a caller’s contact details when the phone rings (CTi capabilities). Once installed, Tapi Link becomes an integral part of GoldMine and enables users to dial directly from within GoldMine using a variety of methods, and to present calling party contact details when the phone is ringing. It searches not only the main telephone number (Phone1) but any other telephone number associated with that record (Phone2, Phone3) as well as all numbers listed under the Additional Contacts Tab. This process is entirely automatic — which means that it doesn’t matter whether your contact is calling from their business office, their mobile phone or even their home office. If you have their number listed on the GoldMine record, Tapi Link will present the information you require.